Privacy Policy

Balance Point Reflexology PLLC
Effective Date: 12/10/2025

Balance Point Reflexology PLLC (“we,” “our,” or “us”) is committed to protecting your privacy and handling personal information with care and respect. This Privacy Policy explains how information is collected, used, and safeguarded when you visit www.balancepointreflexology.com.

By using this website or submitting information through its forms or scheduling tools, you consent to the practices described in this Privacy Policy.


1. Information We Collect

Information You Voluntarily Provide

When you submit a form or contact us through this website, we may collect:

  • First and last name
  • Email address
  • Phone number
  • Preferred time to contact you
  • General inquiry message

Website forms are intended for general inquiries only. Please do not submit medical, health, or other sensitive personal information through this website.

We collect only the information reasonably necessary to respond to your request or provide scheduling-related communication.


Automatically Collected Information

We may automatically collect limited, non-identifying technical information such as:

  • Browser type
  • Device type
  • Pages visited
  • Date and time of access

This information is used solely to understand website performance and improve user experience. It is not used to identify individual visitors.


2. Use of Information

Information collected through this website is used only to:

  • Respond to inquiries
  • Communicate regarding services or scheduling
  • Provide requested information
  • Improve website functionality and performance

We do not sell, rent, or trade personal information. We do not share personal information for unrelated marketing purposes.


3. Health Information & HIPAA Notice

Balance Point Reflexology PLLC does not collect Protected Health Information (PHI) through this website.

Any health history or intake information needed for reflexology services is collected separately and securely, either:

  • In person, or
  • Through a secure intake process outside this website

Website contact forms and standard email communications are not HIPAA-secure and should not be used to transmit medical or health information.


4. Scheduling & Third-Party Service Providers

We may use trusted third-party service providers to support website operation and scheduling functions (such as hosting providers, analytics tools, or online scheduling platforms). These providers receive only the information necessary to perform their services and are not permitted to use it for unrelated purposes.

Third-party platforms operate under their own privacy policies and terms.


5. Cookies & Analytics

This website may use cookies or similar technologies to support essential site functions and basic analytics. Analytics tools may be used to understand general traffic patterns and site usage trends.

You may adjust your browser settings to disable cookies if you prefer. Disabling cookies may affect certain website features.


6. Data Security

Reasonable administrative and technical safeguards are used to protect personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure. Use of this website is at your discretion.


7. Information Sharing & Legal Requirements

Information may be disclosed if required to comply with applicable law, regulation, legal process, or enforceable governmental request, or to protect the rights and safety of the practice or its clients.


8. Your Rights & Choices

You may request access to, correction of, or deletion of personal information you have submitted through this website, subject to reasonable record-keeping needs and legal obligations. Requests may be made using the contact information below.


9. Policy Updates

This Privacy Policy may be updated periodically. The current version will always be posted on this page with the revised effective date.


10. Contact Information

Balance Point Reflexology PLLC
Email: admin@balancepointreflexology.com
Phone: (360) 245-7078